Online compliance and workforce training built specifically for FQHCs — HRSA site-visit ready, grant-fundable, and designed so your team can learn without disrupting patient care.
Turnover costs money and continuity. Better staff development and visible investment in training is one of the strongest retention levers.
HRSA, HIPAA, 340B, FTCA, UDS, Medi-Cal rules, SB 525 — most of it's mandatory and audited. Training your people to actually know it isn't optional.
An operational site visit every 3 years. If staff don't understand the requirements, documentation is thin, and you look unprepared — that puts funding at risk.
You need training, but generic online courses don't speak to FQHC reality, and in-person training pulls staff off the floor and costs per-seat.
Staff you can keep — training + growth = retention
Compliance documentation ready for HRSA
Site-visit confidence — your team knows why they do what they do
Grant-funded, not out-of-pocket — a line item in your training budget
We're not a generic course platform. Broad Health Connect is a healthcare training academy that knows FQHC operations. We build the compliance training and workforce pathways you actually need.
The requirements HRSA audits, organized into modules so your team can learn when and how they fit your calendar.
What you get: Completion certificates for every person, a tracking report for your binder, and proof your staff knows the requirements.
Fill vacant roles and upskill the team you have — without waiting for external hiring.
What you get: "Grow your own" staff for the roles you can't fill externally. Hire from your community. Build loyalty.
For existing staff who need FQHC-specific upskilling.
What you get: Your billing staff, front desk, and managers understand the specific financial model that keeps you solvent.
Role-based training on the system your clinic runs on every day — featuring eClinicalWorks, the EHR most FQHCs use.
What you get: Staff who use eClinicalWorks correctly and consistently — cleaner documentation, fewer billing errors, and reporting that holds up at your HRSA site visit. Training on other EHR systems available on request.
You tell us which modules and tracks your staff needs. We activate them on your dedicated learning portal, licensed annually per site.
100% online, 24/7 access. Staff take courses on their schedule — no pulling people off the floor. Estimated 45 min – 3 hours per module.
Every completion generates a certificate. We provide tracking reports and completion logs organized by HRSA requirement — ready for your site-visit binder.
Structured as an annual per-site subscription so it fits cleanly into your grant budget and planning cycle.
Standard line item. Cheaper insurance than a failed HRSA visit or staff turnover.
Your grant team can flag eligible funding for capacity-building and staff development.
California workforce-development funding is available for healthcare worker training. We help you access it.
Bulk enrollment through your state or regional PCA can improve pricing and reach many centers at once.
We're a healthcare training academy, not a commodity course catalog. Every module is built for FQHC operations — HRSA site-visit requirements, FQHC-specific HIPAA exposure, PPS billing, 340B compliance. The documentation you get is organized so you can hand it directly to an HRSA auditor.
Your call. Many centers do core compliance (HIPAA, OSHA, fraud/waste/abuse) for all staff, then add role-specific tracks (billing, patient access, clinical) for the departments that need them. We work with you to build the right mix.
Modules run 45 minutes to 3 hours depending on depth. Everything is self-paced and 24/7 accessible, so people can fit it around patient care. Many centers spread it over weeks rather than doing it all at once.
We design our content directly to the Health Center Program Compliance Manual and the HRSA Site Visit Protocol — the documents HRSA actually uses to audit. Your completion records show staff mastered the requirements, which is exactly what a site visitor looks for. That said, nothing replaces working with your own compliance officer to ensure your documentation is solid.
The compliance modules are non-credit continuing education and produce certificates of completion — not certifications in the licensure sense. The workforce pathway programs (MCA, MAA, CHW, Phlebotomy) are full credential programs that can count toward state pathways where applicable — we'll be precise about what each program qualifies for.
Our support team is available via email and phone during business hours. You also get a designated account manager who can answer questions about your account, licensing, and reporting — they're your direct contact for anything operational.
Yes, within reason. We can build custom modules for, say, your clinic's policies on patient access or specific protocols. Talk to us about scope — some customization is included in the licensing; larger builds are separate.
Your staff keep their completion certificates. The certificates are permanent. New staff hired after renewal would need to take the modules themselves if you want them trained, but we can discuss transition options.
Tell us a little about your center and your biggest pain point — staffing, compliance prep, or both. We'll get back to you to set up a 20-minute conversation.
We'll be in touch shortly to schedule your consultation. If it's urgent, call us at 888-990-2455.